Terms and Conditions

Thank you for choosing Sixhand.sg!

Please take time out to read the terms and conditions carefully. By using Sixhands.sg and contacting us through phone calls, emails or submitting any online enquiry or booking forms, you are agreeing to these terms. This is a legal document.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to Sixhands.sg use of cookies in accordance with the terms of our privacy policy

If you do not agree to any of these terms, we are sorry to see you go.


1) Terms of use

Sixhands.sg is pleased to make its Service, as described below, available to you on the following terms and conditions. The Terms of Service are a legal contract between the user (“You”) and Sixhands.sg (“company” , “we” , “us” or “our”). As referenced in this agreement, “Site” refers to the website operated by the Company that is currently located at www.sixhands.sg, as it may be updated, relocated, or otherwise modified from time to time, and includes any and all information, text, images, and other materials and content appearing on or incorporated into the mentioned website.

2) Eligibility

The Service that are mentioned on the website are available to anyone that is 18 years of age or above, or persons not suspended or removed from the service by the company. Persons that are deem as direct competitors in the same industry are deem not eligible for engaging the Company’s Service for it could derive value, economic or otherwise, from its use or disclosure.

3) The Service

Sixhands.sg is established with the vision for providing quality personal home services to any individuals who are inclined for the need of personal assistance. The Company interviews and run a thorough background checks for each of the house keeper. However, users are expected to exercise caution and common sense to protect its personal safety and property, just as it would when interacting with any person whom it does not know.

In the unlikely event that there is any material property damages or stolen articles that you wish to inform the company arising due to the negligence or ill-intentions by the house keeper.

We are only liable to damages not exceeding $100 or 50% of the cost price whichever is lower.

Stolen articles must be reported to the police by you immediately. We will assist the police by conducting an internal investigation on the house keeper. We will also inform our insurance company with your police report.

Again, the user is expected to inform the Company about any area of concern regarding the service and to highlight the areas that are not to be access by the staffs. The Company shall not be held liable for any damages or loss caused in the event of the service in these particular which the user has failed to inform 24 hours after the service has been completed.

In addition, if you have personal belongings, articles, furniture and/or fixtures of significant emotional and monetary value, such as a hi-fi system or a dressers table with expensive jewellery and cosmetics. Please advise us if any cleaning is needed. By default our housekeepers are trained to avoid touching these items unless instructed by you. They are also not obligated to perform any cleaning on these items.  No liabilities shall be borne by us or the house keeper as a result of your instructions.

Once a cleaning session is booked by you, Sixhands.sg will make the necessary arrangements to fulfil the order including but not limited to scheduling of cleaners, preparation of cleaning tools and going down for on-site consultation at your house. Therefore in the unfortunate event of you cancelling the booking 3 days before the scheduled cleaning date, the company will take all your advance deposit placed by you as a form of compensation. In addition a $30 cancelation fee will also be charged to you.

4) Payment

Sixhands.sg will always strive to ensure the payment process to be as easy and as convenient as possible. The user can choose to make payment in advance or no more than Two (2) days after the Service is provided. Sixhands.sg will charge according to the amount agreed upon between the user and the Company with respect to all Services. Twenty-four (24) hours after a Service is completed, it shall be deem as the user is satisfied with the Service and shall not be able to request for a refund (in terms of service or monetary). A late charge of 6% per month will be imposed to users if they have not made any payment to us after 2 days or 48 hours.

In the event when the user has make payment in advance and intend to reschedule the appointment, the user is expected to inform the Company by mail or by Whatsapp (+65 88226060) twenty-four (24) hours before the service, failure to comply shall allow the Company to decide if the payment is refundable and is subject to Company’s decision.

5) Privacy

Sixhands.sg Privacy Policy is part of this legal document. To understand more about how we use and disclose your personal information please read our Privacy Policy.

Additional terms (if applicable) on top of our Privacy policy is mentioned below,

5.1) Text Messages, Emails and Phone Calls

By providing your phone number when requesting for a service, the user hereby consent to our use of your mobile phone number for calls and, if such phone number is a mobile number, for text messages, so as to facilitate the requested Services.

Sixhands.sg may send you confirmation and transactional emails regarding the required Services. Sixhands.sg may also send the user emails about services that we think might interest you (“Promotional Emails”).

5.2) Feedback

You may provide the Company with information and feedback regarding the service quality and performance of the Company when you are engaging the service of the Company. Feedback provided to Sixhands.sg may be used by the Company to improve the Service, and the user, shall grant the rights for the Company to use it or distribute it as it deem fit.

6) No warranty

This website is provided “as is” without any representations or warranties, express or implied.  Sixhands.sg makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Sixhands.sg does not warrant that, this website will be constantly available, or available at all; or the information on this website is complete, true, accurate or non-misleading.

7) Limitations and exclusion of liability

You agree to assume full responsibility for any loss that results from your use of the Website and the Services, including any services from the Website. Sixhands.sg won’t be liable for any indirect, punitive, special, or consequential damages under any circumstances, even if they’re based on negligence or we’ve been advised of the possibility of those damages. Our total liability for all claims made about the Service in any month will be no more than what you paid us for the Service the month before.

7.1) Nothing in these terms and conditions will:

(a) limit or exclude any liability for death or personal injury resulting from negligence;

(b) limit or exclude any liability for fraud or fraudulent misrepresentation;

(c) limit any liabilities in any way that is not permitted under applicable law; or

(d) exclude any liabilities that may not be excluded under applicable law.

7.2) The limitations and exclusions of liability set out in this Section 7 and elsewhere in these terms and conditions:

(a) are subject to Section 7.1; and

(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

7.3) To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

7.4) We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

7.5) We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

7.6) We will not be liable to you in respect of any loss or corruption of any data, database or software.

7.7) We will not be liable to you in respect of any special, indirect or consequential loss or damage.

8) Indemnity (Indemnity is an agreement to compensate someone for a loss.)

You agree to indemnify and hold Sixhands.sg harmless from any losses (including legal fees) that result from any claims you make that aren’t allowed under these Terms due to a “Limitation of Liability” or other provision.

9) Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

10) Links to Third Party Websites

Sixhands.sg may contain hyperlinks to third party websites for your convenience. Such linked websites are not under our control and we are not responsible for the contents of such linked websites or the consequences as a result of accessing them.

You agree that by accessing to these website is at your own risk and any dealings with third parties of any kind is solely between you and the third party. Sixhands.sg will not be liable for any of such dealings.

11) Intellectual Property

All intellectual property rights to our websites such as and not limited to, copyright, trademarks, registered or unregistered service marks and logos are property of Sixhands.sg. Therefore they are not allowed to be reproduced, distributed, adapted, modified, republish, displayed, transmitted, broadcast or hyperlinked in any manner or stored in an information retrieval system by any means.

12) Modification of terms and conditions

We reserve the right to modify and change any of the terms and conditions from time to time. Any material changes will be notified. By continuing the use of Service after the Company have posted or distribute any such modifications, the user agree to be bound by the modified Terms of Service or Terms of Privacy.

13) Governing Law

By accessing our website, you agree that such access and/or use, as well as the above terms and conditions shall be governed by the laws of Singapore.


Last update : 04/03/2016